WR Party Treasts & Events cannot take responsibility for products damaged in transit due to extreme temperatures, nor will we replace said product before reviewing the delivery circumstances involved. We do offer ice packs and insulated foam for hot weather months .(fee)
In the event that an order is received and there is a discrepancy as to missing items, we must be contacted within (2) buisness days of physical receipt as determined by ups tracking. We will compare items ordered as well as physical weight of the package and issue store credit accordingly.
ORDERS WITH INCORRECT MERCHANDISE:
In the event that incorrect merchandise is received, we will do our best to correct the error in a timely fashion. In the event of an exchange, we will ship corrected merchandise at the shipping service level at which it was purchased. For instance, if the incorrect merchandise was shipped via UPS Ground, it will be shipped at the same service level. In the event that you opted for Rush Delivery, we will refund the cost of shipping the incorrect item. Please note that we are unable to issue credit for any product in which the factory seal is no longer intact. Please note that in order for credit to be issued, notification of order discrepancies must be made within two (2) business days of receipt as determined by UPS tracking.
Privacy & Safety
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We are capable of providing wholesale amounts on certain items contact us with all inquiries by email
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